... 300,000 users across six continents...
Voice-Directed Work: Let the Results Speak for Themselves
Vocollect's proven solution allows warehouse users to hear instructions via a
headset and to respond verbally with confirmation of their actions. This "hands
free" and "eyes free" technology allows staff to be more efficient, more
accurate and safer in the tasks they perform. Vocollect Voice delivers a 25% (or
greater) increase in productivity over traditional picking methods, with
extremely high levels of accuracy. The success of this solution is reflected in
Vocollect's install base which has grown to more than 300,000 users across six
- Voice picking creates a more accurate environment, through a more focused approach with no distractions — no paper, less processes, no key-pads.
- Increased productivity is a result of the personal voice directed dialogues.
- Improves Health & Safety issues because users do not have to carry clipboards or
- Reduced new worker training time — cut training from days to minutes.
- Growing customer satisfaction — quicker dispatch, less errors, less returns.
- Reduced administration costs — forms, paperwork, duplication, staff time.
Voice Directed Hardware
The Voice-Enabled Warehouse
The Vocollect Voice suite of products includes software to drive efficiencies in
all major warehouse functions including:
- Goods Receipt
- Put Away
- Line Loading
Vocollect Voice is compatible with all leading WMS vendors.
Voice Technology: How it Compares
Paper Based Solutions allow errors to creep into your ERP system. When picking from paper, warehouse
staff can easily pick, ship and ‘confirm’ an incorrect item with the tick of a pen. Office staff must issue an
invoice by confirming pick slip details, another source of errors.
Scanning Systems reduce errors common in paper based systems by forcing each item to be scanned.
Picking software rejects products which do not match the pick slip and ensures that items are not “over picked”.
Pick slip data is automatically entered into the accounting system. Typically,
the operator must pick up and put-down a scanner in between picking each item.
Vocollect Voice Directed Systems offer the accuracy of scanning systems with the increased speed of voice data
entry. Picking is faster because there is no need to pick up and put down a mobile scanning terminal
or read a screen/pick-list.
Your warehouse runs more efficiently and safely because users have their hands and eyes free at all times.
Voice Technology: System Overview
System users are equiped with a personal headset and a Vocollect Voice enabled
terminal from Vocollect.
Optionally, Vocollect Voice can be run on selected hardware from Intermec or
The operator is identified by plugging their personal headset into the mobile
The WMS allocates work to each warehouse user.
Vocollect Voice delivers instructions to the picker via their headset.
The operator speaks their confirmation into a microphone.
The Voice Task on the terminal interprets the operators response and validates
the user's actions.
Errors are prevented, and the picker is not distracted by paperwork.